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Estimation, planning and tracking |
Estimation, planning and tracking are an inseparable trinity. If you don't do one of them, you don't need the other two.
So:
If times and dates are not important to you (or to your management), then don't
estimate, plan, nor track: you don't need it.
However, if timing is important, insist on estimation, planning and tracking.
It's as simple as that. And it is not even difficult, once you get the hang of it.
If your customer doesn't like to hear that you cannot exactly predict which features will be in at the fatal end day, while you know that not all features will be in (at a fixed budget and fixed resources), you can give him two options:
It will take some persuasion, but you will see that within two weeks you will work together to get the best possible result. There is one promise you can make: The process used is the most efficient process available. In any other way he will get never more, probably less. So let's work together to make the best of it. Or decide at the beginning to add more resources. Adding resources later evokes Brooks Law (1975): "Adding people to a late project makes it later" (see also booklet #5:"TimeLine", chapter 4.1). Let's stop following ostrich-policy, face reality and deal with it in a realistic and constructive way.